Services

Bernies Music Land is proud to offer an extensive range of services to our customers.

Services for Our Customers:

When you purchase an instrument at Bernies Music Land, there are many added benefits that you don't get anywhere else, like:

Workshops, Masterclasses, Educational Events and private sessions are available to our customers to help educate, support and inspire your musical enjoyment! You can even have a hands-on workshop at your home!
Specialist on-team organ serviceman and piano technician
Education services: Bernies Music School is a service to our customers. When you select a new piano or organ at Bernies Music Land, you are eligible for VIP rates with our wonderful education programs.
Advice line - some of the industry's most experienced product specialists, just a phone call away
Instrument care and storage - should you be moving or have any instrument care queries, we are pleased to offer care and storage solutions for our customers
Our exclusive "2 Years Upgrade Option" comes with any purchase. This means that in two years time if you are ready to step up to the next level of instrument, your trade in will have the full value of the original purchase amount, so you can put this towards the new instrument. Conditions apply, please phone us on (03) 9872 5122 to find out more.
Piano tuning service - phone or email us and we can arrange your next piano service at a convenient time for you.
Complimentary capuccinos when you visit!

Services for Schools and Institutes:

On-site consultation service, to ensure that we recommend the best instrument to suit your needs. We will follow with a prompt quotation and are pleased to offer exclusive school special prices.

Payment flexibility, including payment terms and leasing plans.

Our exclusive “Buy A Key” fundraising plan to help your community achieve the desired instrument.

Special Hire rates for premium quality pianos, organs and keyboards for your performance use.

Complimentary on-site evaluation of instruments for suitability and life span assessment
Complimentary insurance quotes for replacement of instruments and accessories
Additional copies of purchase records as requested
Tuning service; with our network of state-wide piano technicians, we can promptly arrange tuning service at your location.
Specialist organ consultant, Mr. Craig Douglass is at your service. For small or large organs, it is important to get the right advice for your needs and acoustic environment. Bernies Music Land’s on-staff consultant is at your service Australia-wide, to find or create the perfect organ. Please phone Craig on (03) 9872 5122 or email craig@musicland.com.au to enquire about this extensive service.
On-staff technician, to support the maintenance of your electronic organ or piano, Bernies Music Land is proud to have a highly experienced on-team technician. Our technician is also available for on-site service and phone support for our customers and can be contacted here at the store on (03) 9872 5122.
Musicians workshops, available at your School or Church, to promote your organ or piano and assist musicians in better understanding and utilising the instrument.
Educational events for music professionals, held at Bernies Music Land with an outstanding selection of guest speakers. These regular seminars provide professional development, encouragement and inspiration for your team.
Complimentary quarterly newsletter, to keep you up to date with the musical instrument industry, including new technology, new instruments, activities and special events.

To enquire about any of these services, please phone our friendly team on (03) 9872 5122 or email us.